When are you open?
We are currently open open 7 days a week! Thursday -Monday 10-7
What's your cancellation policy?
If you have scheduled a massage in advance, please give us at lease 24 hours advance notice if you need to change or cancel it. If we are unable to fill that appointment time with another session, we will need to charge you a 50% cancellation fee.
Do you do facials and waxing?
Yes!
Do have gift certificates available?
Yes! In all amounts! Don't live around here? Check out our online store, where you can purchase a gift certificate, and print it out.
What the deal with leaving a tip or gratuity?
The prices on our menu do not include gratuity, however it is industry standard to tip your Massage Therapist. How much? $15-20 for an hour session is normal if you are happy with your service. A percentage (typically 18-20%) of the total cost of the service is also normal. Cash tips are greatly appreciated.
Does Birch take credit cards?
Yes! Visa, Mastercard, American Express and Discover. Birch also accepts personal checks and cash
Do you accept insurance?
We are currently accepting Kingston Trust Fund Insurance. Please call us for more info. In addition to being responsible for your co-pay, please be sure to tip your Massage Therapist appropriately. We are happy to provide you with a receipt and massage notes if your health insurance company reimburses.
Where can I park my car while I’m at Birch?
There are two free municipal lots located on North Front Street between Washington Avenue and Wall Street. There is also a free municipal lot at the corner of Fair Street and Schwenk Drive. Metered parking is available all over Uptown Kingston. You Don't need to feed the meters after 5pm or on the weekends. There is a paid parking lot at the Ulster County Office Building (DMV) located on Fair and Main Streets. That lot is free after 6pm and on weekends.
Is Birch handicapped accessible?
Yes! There are no stairs and we are street level. We also have hydraulic massage tables to facilitate easier transfers and client comfort.
We are currently open open 7 days a week! Thursday -Monday 10-7
What's your cancellation policy?
If you have scheduled a massage in advance, please give us at lease 24 hours advance notice if you need to change or cancel it. If we are unable to fill that appointment time with another session, we will need to charge you a 50% cancellation fee.
Do you do facials and waxing?
Yes!
Do have gift certificates available?
Yes! In all amounts! Don't live around here? Check out our online store, where you can purchase a gift certificate, and print it out.
What the deal with leaving a tip or gratuity?
The prices on our menu do not include gratuity, however it is industry standard to tip your Massage Therapist. How much? $15-20 for an hour session is normal if you are happy with your service. A percentage (typically 18-20%) of the total cost of the service is also normal. Cash tips are greatly appreciated.
Does Birch take credit cards?
Yes! Visa, Mastercard, American Express and Discover. Birch also accepts personal checks and cash
Do you accept insurance?
We are currently accepting Kingston Trust Fund Insurance. Please call us for more info. In addition to being responsible for your co-pay, please be sure to tip your Massage Therapist appropriately. We are happy to provide you with a receipt and massage notes if your health insurance company reimburses.
Where can I park my car while I’m at Birch?
There are two free municipal lots located on North Front Street between Washington Avenue and Wall Street. There is also a free municipal lot at the corner of Fair Street and Schwenk Drive. Metered parking is available all over Uptown Kingston. You Don't need to feed the meters after 5pm or on the weekends. There is a paid parking lot at the Ulster County Office Building (DMV) located on Fair and Main Streets. That lot is free after 6pm and on weekends.
Is Birch handicapped accessible?
Yes! There are no stairs and we are street level. We also have hydraulic massage tables to facilitate easier transfers and client comfort.